You must sign in to an active Parallels account to access that information. Parallels does not provide a phone number or email address for customer service on its website or on Google. You can also search and read a comprehensive knowledge base on your own to find the answers to your inquiries. You get 30 days of chat and phone help, as well as two years of email assistance, if you have a perpetual subscription. If you purchase a subscription license, you will receive unlimited assistance for the duration of your subscription. You'll have access to Parallels customer support by phone, email, and chat after you acquire a Parallels license. How to Get in Touch With Parallels's Customer Service Turn off the auto-renewal feature for the subscription you want to cancel. Navigate to Active subscriptions in your Parallels account to cancel any other Parallels subscriptions. The subscription will automatically stop at the end of the current billing cycle if you click Cancel. To the right of the Parallels Desktop Subscription, click the Manage link, and then Edit. Scroll down to Settings and look for the Subscriptions section. Cancelling a Parallels Subscriptionīy logging in and seeing your account in iTunes, you can cancel any Parallels Desktop subscription. Parallels App Store edition returns are subject to Apple's return policy, and Parallels is unable to give refunds for products purchased through the app store.
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You must return Parallels Desktop for Mac in its original packing, parts, and documentation to Parallels. Parallels will not cover the cost of return shipping. Fill up the accompanying email request form and send it to cleverbridge, Parallels' order-processing partner, to conduct a return of any online purchase.
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Most Parallels items can be returned for a full refund within 30 days after purchase. What Does Parallels's Return Policy Look Like? The associated discount will be automatically applied to your total. To submit the code, type it into this box and then click the orange "Apply" button beside it. Review your order," you'll see a small red checkbox labeled "Check to input coupon code." When you click that checkbox, a drop-down box with the words "Coupon code" appears. In the lower-left corner of the screen, on the second step of this process, called "2. What Are the Steps to Redeeming a Parallels Coupon Code?īegin the checkout procedure if you have a Parallels coupon code to use.
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